Frequently Asked Questions
Everything you need to know about bringing Wildwood into your home.
What materials are used in Wildwood furniture?
We prioritize sustainability and durability, using FSC-certified solid hardwoods, recycled metals, and organic textiles to ensure every piece lasts a lifetime.
How long will it take for my order to arrive?
Standard shipping for small decor takes 3-5 business days. For larger furniture pieces, our white-glove delivery service typically arrives within 2-4 weeks depending on your location.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original condition and packaging. Please note that custom-made furniture is final sale.
Do you offer assembly services for large furniture?
Yes, our 'White Glove Delivery' option includes professional assembly in the room of your choice and the removal of all packaging materials.
How should I care for my Wildwood wooden surfaces?
We recommend using a soft, damp cloth for daily cleaning. Avoid harsh chemicals and use coasters or trivets to protect the natural grain from heat and moisture.
Do your products come with a warranty?
All Wildwood furniture includes a limited 5-year warranty covering structural defects and craftsmanship to give you peace of mind with your investment.